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Contact DW

Please refer to our FAQ page for support issues.

If you have not found the answer you're looking for, we encourage you to contact your authorized DW dealer for any pricing or availability questions and support/warranty issues or you may contact the Customer Service Department via the information below. Please keep in mind that although each and every email is read, due to the high volume of requests, our Customer Service Department cannot guarantee a personal response to every inquiry.

For employment inquiries, see our Jobs section.

Phone: 800-45-DRUMS (800-453-7867)

Email: customerservice@dwdrums.com

Drum Workshop, Inc.
Attn: Customer Service
3450 Lunar Ct.

Oxnard, CA 93030
USA

9200 Double Conga Stand

The 9200 Double Conga Stand is anchored with an oversized mega-tripod base and features DW’s new Push-Lock™ mounting system and independent, padded conga braces. Mounting bracket sold separately.

Features

Independent Bracing System and Heavy-Gauge Steel Tubing make the 9200 sturdy enough for any situation.

Push-Lock™ Mounting System. A reverse-screw mechanism securely holds drums and eliminates the need for wing nuts or washers. (patent pending)

Plastic Tube Insulators inside the heavy gauge tubing are a necessity in recording situations to avoid rattling when drum mics are placed close to stands.

Mega Tripod Base keeps your congas stable.

Hinged Memory Locks are included at tube joints to guarantee 100% repeatable, precise height settings every time.

9290 Conga Cradle

Unique Self-Aligning Feet with Non-Skid Rubber Coating help the 9290 remain stable on uneven surfaces.

Develpoed by Randall May, the 9290 Conga Cradle features an extruded ultra-lightweight aluminum design, independent leg adjustment and variable height adjustment, making it the perfect on-the-go cradle. (U.S. Patent #5-072-910)

9400 Bongo Stand

The 9400 and 9401 Bongo Stands utilize a revolutionary new floating basket assembly that firmly cradles the drums without choking. The 9401 features a scaled-down design for seated players.

Features

The revolutionary Bongo Basket folds compactly for transport. It also features DW’s versatile toothless adjustment with TechLock®.

Mega Tripod Base (on the 9400) keeps your congas planted.

Hinged Memory Locks are included at tube joints to guarantee 100% repeatable, precise height settings every time.

9600 Timbale Stand

The 9600 Timbale Stand incorporates many of the design features that have made DW hardware the choice of today's pro players, including X-Pand™ Quick-Release Ratchet Cowbell Holder that positions bells and blocks in a wide array of configurations.

Features

X-Pand™ Quick-Release Ratchet Cowbell Holderand Push-Lock™ Mounting System are just two of the features that make the 9600 TImbale Stand the percussionist's choice.

Push-Lock™ Mounting System. A reverse-screw mechanism securely holds drums and eliminates the need for wing nuts or washers. (patent pending)

Mega Tripod Base keeps your timbales planted.

Hinged Memory Locks are included at tube joints to guarantee 100% repeatable, precise height settings every time.

9909 Bass Drum Lifter

The patented design of the 9909 Bass Drum/Percussion lifter not only holds a variety of tom and bass drum sizes, it also cradles any size percussion instrument, allowing it to be played with a pedal (not included). (U.S. Patent No. 6215054B1)

Download the Manual: 9909 Bass Drum Lifter (1.3MB)

Features

The 9909 can fold for easy transportation.

Shown with conga.

Shown with djembe.