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Contact DW

Please refer to our FAQ page for support issues.

If you have not found the answer you're looking for, we encourage you to contact your authorized DW dealer for any pricing or availability questions and support/warranty issues or you may contact the Customer Service Department via the information below. Please keep in mind that although each and every email is read, due to the high volume of requests, our Customer Service Department cannot guarantee a personal response to every inquiry.

For employment inquiries, see our Jobs section.

Phone: 800-45-DRUMS (800-453-7867)

Email: customerservice@dwdrums.com

Drum Workshop, Inc.
Attn: Customer Service
3450 Lunar Ct.

Oxnard, CA 93030
USA

MAPLE HVX SHELLS

Performance Series offers a brand new shell technology devised by John Good and the DW Custom Shell Shop in California. Combining the latest grain orientation technology and hand-selected North American Hard Rock Maple, Performance Series' proprietary HVX shells deliver a low, punchy fundamental, with ample resonance and projection that's perfectly suited for live applications.

Performance Series 8" Toms feature a 7-ply HVX construction, while the Snares feature 10-ply HVX, and the 10"-16", along with all Bass Drums, feature 8-ply HVX construction.