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Contact DW

Please refer to our FAQ page for support issues.

If you have not found the answer you're looking for, we encourage you to contact your authorized DW dealer for any pricing or availability questions and support/warranty issues or you may contact the Customer Service Department via the information below. Please keep in mind that although each and every email is read, due to the high volume of requests, our Customer Service Department cannot guarantee a personal response to every inquiry.

For employment inquiries, see our Jobs section.

Phone: 800-45-DRUMS (800-453-7867)

Email: customerservice@dwdrums.com.

Drum Workshop, Inc.
Attn: Customer Service
3450 Lunar Ct.

Oxnard, CA 93030
USA

BAMBOO/BIRCH SHELLS

Bamboo never sounded so good. Actually, it’s bamboo and birch that make up these eco-friendly shells. These two sustainable resources, combined with DW’s sonically-innovative X shell technology and a host of professional, drummer-friendly features, put the all-new Eco-X Project in a class by itself. Now it’s easy to go green and sound good doing it. The Eco-X Project, Environmentally sound.

Eco-X Toms feature 8-ply construction, while the Snares and Bass Drums feature 10-plys.